Infoxification due to internal communication in WhatsApp and work stress. Case: UAT teachers

Infoxification due to internal communication in WhatsApp and work stress. Case: UAT teachers

Blog Article

The use of opi the color that keeps on giving WhatsApp in organizations facilitates effective internal communication (IC), encourages participation and generates cohesion; however, the ease of producing messages can cause infoxication in work groups and affect work stress.Therefore, the purpose of this research is to analyze the incidence of the main components of infoxication in WhatsApp work groups on the level of work stress.This research is quantitative, descriptive and not experimental.The data were collected through a survey with 10-level Likert scale items, echofix spring reverb provided online to teachers of the Autonomous University of Tamaulipas (UAT), between August and September 2020, 381 surveys were considered.

The data obtained were treated by Factorial Analysis (FA) with VARIMAX rotation.In conclusion, the redundancy of the message by the same and different mass media, the overload of erroneous and incorrect information, the overload of important and relevant information, and the overload of communication, are components of infoxication and significantly affect work stress.